Banasegur

The values that govern Banasegur's activity are professionalism, objectivity, ethics, transparency, and quality of customer service. These principles are supported by the following points:

1. Banasegur has the duty to carry out a sufficient professional analysis in order to recommend to its clients the hiring of insurance that meets their needs.

2. Banasegur must inform the client about their duties, rights, and obligations in relation to the insurance contracts entered into through its professional mediation.

3. Banasegur must assist the client regarding any rights arising from the hiring of the insurance, particularly in the processing of claims.

4. Banasegur maintains professional secrecy regarding any information obtained from its clients and for which it does not have their authorization for use or disclosure.

5. Banasegur promotes amicable solutions in case of discrepancies between its clients and the insurance entities to avoid detrimental disputes for both parties.

6. Banasegur is committed to adequately training its employees, both its own staff and collaborators, so that they provide quality service and added value to the client.

We have incorporated the most advanced computer systems into our work processes to maintain more agile, fast, and personalized communication with our clients and insurance companies.

At Banasegur, we access the files of insurance companies directly to personally manage our clients' accounts. Issuance of policies or supplements, communication, processing, and payments of claims are just some of the tasks that Banasegur performs thanks to the most sophisticated IT platform in the sector.

And not only that, our commitment to cutting-edge technology translates into the peace of mind of our clients, as they can access their accounts via the Internet and know the status of their insurance at any time and from anywhere. Likewise, our sales team can remotely check a client's account during a visit.

As part of Sabseg Group, BANASEGUR is committed to continuously improving its services and adapting to changes in the insurance market. Innovation and the development of new products will continue to be a priority to provide solutions that truly protect our clients.

As we move forward, BANASEGUR will maintain its focus on personalization, adapting to changing needs and ensuring that each client receives the support and peace of mind they need at every stage of their life or business growth.

Aonnet: https://www.aon.es/services/banasegurlleida/

Avant: https://banasegur.avant2.es/home

Email: banasegur@sabseg.com

Offices:

• Lleida: C/Lluis Compnays, 1 - 3, 25003, Lleida (Lerida). Tel: 973 22 07 08

• Sevilla: Avenida de Diego Martínez Barrio, 4, 41013. Floor 2a Office 4. Tel: 954530484